Payment Terms

Last updated: July 7, 2026.

These Payment Terms govern subscriptions, artist earnings, payouts, and payment processing on Gruvvy. They form part of and incorporate the Gruvvy Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service. By subscribing, uploading music, or receiving payouts through Gruvvy, you agree to these Payment Terms.

1. Definitions

• "Gruvvy," "we," "us" — the operator of the Gruvvy music streaming and distribution platform.
• "Artist" — a user who distributes or monetizes music through Gruvvy and is eligible to receive payouts.
• "Subscriber" — a user who pays a recurring subscription fee to access music on Gruvvy.
• "Connected Account" — an Artist's Stripe account, enrolled with Gruvvy through Stripe Connect, used to receive payouts.
• "Stripe Services Agreement" — the Stripe Connected Account Agreement, which includes the Stripe Terms of Service, as modified by Stripe from time to time.

2. Subscriptions and billing

Gruvvy offers the following recurring monthly subscription plans:

• Recurring billing. Subscriptions are billed in advance each month and automatically renew until cancelled. By subscribing, you authorize Gruvvy and its payment processor to charge your payment method on each renewal date.
• Cancellation. You may cancel at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you retain access until that date.
• Failed payments. If a charge fails, we may retry the charge and may suspend or limit your access until payment succeeds.
• Price changes. We may change subscription prices on at least 30 days' notice. Changes take effect at your next renewal.

3. Refunds

Payments are non-refundable, and Gruvvy does not provide refunds or credits for partial billing periods, except where required by law.

4. Artist revenue share

Artists earn a share of each Subscriber's subscription fee based on the Subscriber's plan, calculated on subscription revenue net of payment processing fees:

Gruvvy uses a listener-centric model. For each Subscriber, the Artist share of that Subscriber's fee is distributed among the Artists that Subscriber actually listened to during the billing period, in proportion to the minutes the Subscriber listened to each Artist. A subscription supports the specific Artists a Subscriber chooses to play, rather than a general pool.

5. How listening is measured

Minutes listened are measured by Gruvvy's playback tracking. A stream qualifies for revenue allocation once a track has been played for at least 30 seconds, and listening time accrues in ongoing intervals thereafter. Gruvvy's records of minutes listened are the basis for revenue allocation, absent manifest error. Listening activity that is artificial, automated, or manipulated does not qualify for earnings and may result in withheld or reversed payouts.

6. Payouts

• Schedule. Artist earnings are calculated monthly for the preceding period and paid through Stripe to the Artist's Connected Account, typically within 15 days after the close of each monthly period.
• Minimum. A minimum balance of $10 is required for a payout. Balances below the minimum roll over to the following period.
• Adjustments. Payouts may be adjusted for refunds, chargebacks, reversals, or corrections attributable to the relevant period.
• Connected Account. Artist Connected Accounts are enrolled through Stripe Express under a recipient service agreement. Under a recipient service agreement, the account relates to Gruvvy rather than directly to Stripe, cannot process card payments, and payouts may take up to an additional 24 hours to become available. Once a service agreement type is accepted, it cannot be changed on that account.
• Eligibility. You must be at least 18 years old and provide accurate identity and tax information to enroll a Connected Account and receive payouts.

7. Payment processing by Stripe

Payment processing services for artists and creators on GRUVVY are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By agreeing to these terms or continuing to operate as a creator on GRUVVY, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.

As a condition of Gruvvy enabling payout services through Stripe, you agree to provide Gruvvy accurate and complete information about you and your business, and you authorize Gruvvy to share it and transaction information related to your use of the services provided by Stripe.

8. Gruvvy is not the payment processor

Gruvvy facilitates billing and instructs Stripe on the movement of funds, but Gruvvy does not itself hold or take possession or control of user funds. Subscription payments are collected, safeguarded, and settled by Stripe under the Stripe Services Agreement. Questions about the status of collected or settled funds should be directed to rufus+billing@gruvvy.com, and may be referred to Stripe where appropriate.

9. Taxes

You are solely responsible for determining what, if any, taxes apply to your use of Gruvvy and your earnings, and for assessing, collecting, reporting, and remitting the correct tax to the appropriate authority. Gruvvy and Stripe do not provide tax advice. Tax forms, such as a 1099-K where applicable, are issued through Stripe based on your Connected Account activity. You are responsible for keeping your tax and identity information current.

10. Disputes, chargebacks, and liability

As the platform, Gruvvy may be liable to Stripe for activity on Connected Accounts, including transactions, disputes, refunds, reversals, and associated fines. Where a Subscriber chargeback, refund, or reversal affects amounts already allocated or paid to an Artist, Gruvvy and Stripe may recover the affected amounts from the Artist's balance or future payouts, and you authorize such recovery. You agree to cooperate in resolving disputes and to provide requested information promptly.

11. Data and privacy

When you provide personal data in connection with payments, Stripe receives that data and processes it in accordance with the Stripe Privacy Policy. Our payment processor may obtain information from credit agencies and identity-verification sources to verify your identity, as described in Stripe's Privacy Policy. Gruvvy's own handling of your data is described in our Privacy Policy.

12. Changes to these Payment Terms

We may update these Payment Terms from time to time and will provide at least 30 days' notice of material changes. Stripe may amend the Stripe Services Agreement on its own timeline, with those changes binding when they take effect. Your continued use of Gruvvy after changes take effect constitutes acceptance.

13. Contact

• Billing, subscriptions, and payouts: rufus+billing@gruvvy.com
• Legal matters and notices: rufus+legal@gruvvy.com

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